boohooman returns portal

This cancellation period starts from the day you have received all of the items in your order. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Returns are FREE for premier customers. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Log onto our portal here. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Print off your returns label and attached it to your parcel. Just pop your items in something non see-through, sealable & waterproof. Returns are FREE for premier customers. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. The funds should appear on your bank statement within 3-5 working days (how long If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Once you have processed your return in the portal you're ready to post it off! For more info or to contact Zippay click here. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. FYI blocking them. Items must be unworn, unwashed and unused with the original labels still attached. Returns and Refunds - Boohoo EU *Extra 10% discount sent via email to new subscribers only. parcel to be delivered back to our warehouse and processed. Jeans, Unfortunately we don't offer an exchange facility. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. You will need your order number and email/last 4 digits of your phone number. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. By enabling them, you are agreeing to our. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. I can't see the refund on my bank statement. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Please return your item(s) to us after finding the fault, and remember to get in touch before There is no returns label in my parcel, how do I return? If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Confirmation; Please complete the required fields to help us retrieve your order details . We have printer-less options too if you dont have a printer! Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. You dont need to remember to keep your proof of postage its all digital! 3. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Items must be returned within 28 days of receipt. 3. This can take up to 7 days to show in your account and is dependent on your bank's processing time. How long does it take to process my return? If you decide to keep one of the items, you need to pay for delivery. You can unsubscribe at any point. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You will need your order number and email/last 4 digits of your phone number. (These need to be unworn/unwashed/unused and with original tags) If you use the returns portal, the process for returns is as follows: Repack your items. #betheMAN. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Read about their experiences and share your own! 2. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Returns Policy | Returns Portal - boohooMAN This can take up to 7 days to show in your account and is dependent on your bank's processing time. 2. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our Unfortunately we cannot accept returns after this time. Jeans, This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Hoodies, You'll get an email once we receive your returned item. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). depends on your card issuer). On receiving your return the next step is for us to check the item(s). We have printer-less options too if you dont have a printer! If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. 2. To experience the full world of Boohoo, please enable these or check whether another program is If you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal above), you will remain responsible for the item(s) until we receive them, and we will not be liable for providing a refund if we do not receive your item(s). To experience the full world of Boohoo, please enable these or check whether another program is Post if off! On dirait bien que vous nous rendez visite sur. With just one click you can reduce the energy used by this website. Your refund is on its way. weareMAN. This does not affect your statutory rights. 1. Returns are FREE for premier customers. Refunds will not be given if they do not comply with our returns policy. Please turn it on so that you experience this sites full capabilities. This does not affect your statutory rights. From the Orders Details menu, select Returning an Order. Log onto your Portal here . Hoodies, If you have received a faulty or an incorrect item, please contact customer services clickhere. You'll no longer receive a delivery note in your parcel. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Keep an eye on your return tracking. Make sure you keep proof of postage! For International returns you will need to pay for your return, you will need to generate your returns label via the portal. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Select your preferred return option (Print returns label at home or in store options). refund your credit/debit card. You have 30 days to cancel your order because you have changed your mind. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. You can cancel your contract here. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). We've gone paperless! For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Your browser's Javascript functionality is turned off. We dont offer exchanges right now. If you have a shipping related question or maybe you need to track your order. If you have a delivery related question or maybe you need to track your order. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. If your items dont make it back to us, youll need to open a dispute with the carrier. 3. Returns via the portal are fully tracked. Youll need to write to us with notice of your cancellation just fill out You may be liable for import and pay a custom duty charge for orders over the customs threshold. There are a couple of other ways to cancel your contract with us. UK Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Cool with that? You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135).